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Guarantees

Guarantees & Safe Shopping at SteroidsEU

We address the four core concerns: authenticity, delivery, privacy and secure payments. We ship from the EU (Poland) with tracking and support you until your parcel is in hand.

100% Authentic Products Delivery Guarantee / Free Reship Discreet Packaging SEPA / Crypto (–5% crypto) 10+ Years of Experience

1) 100% Authentic Products

We work only with verified supplies and exclude counterfeits. Batches undergo selective lab checks and quality control before dispatch.

  • Original batches and modern formulations.
  • Photo/video validation on request.
  • Strict inbound supply filtering.
Need extra reassurance? Ask us for a quick photo/video validation of your specific batch before shipping.

2) Guaranteed Delivery (limited list of countries)

We ship from Poland with a mandatory tracking number. Typical EU transit time is 5–10 business days. Delivery is available only to the countries listed below.

  • AustriaAustria
  • BelgiumBelgium
  • BulgariaBulgaria
  • CroatiaCroatia
  • CyprusCyprus
  • FranceFrance (excluding Monaco)
  • GermanyGermany
  • GreeceGreece
  • HungaryHungary
  • ItalyItaly
  • NetherlandsNetherlands
  • PolandPoland
  • PortugalPortugal
  • RomaniaRomania
  • SloveniaSlovenia
  • SpainSpain (excluding islands)

UKUnited Kingdom: no official delivery guarantee, however 99.9% of shipments arrive successfully. Many UK clients place repeat orders with full confidence.

  • Every order receives a tracking number.
  • Pick-up at a branch/post office is possible — specify the exact branch address during checkout.
  • If a parcel is lost or customs-held, we provide a free reshipment.
We stay with you until delivery. In disputable cases, we open a carrier investigation and keep you updated.

3) Discreet Packaging & Privacy

Neutral boxes without logos or revealing labels. Internal documents do not disclose the product list. Client data is never shared with third parties.

4) Secure Payments: SEPA & Cryptocurrency

Payments are processed via trusted gateways. We neither request nor store your banking details. For security reasons we do not share direct bank credentials.

  • SEPA transfers for EU clients.
  • Crypto payments with a –5% discount.
  • After payment is confirmed — swift dispatch and tracking number.
Each order receives an individual invoice and a secure payment link.

5) Expert Support

Over 10 years in sports pharmacology. We help you choose products for your goal, explain usage logic and basic safety principles. Fast, human support.

Proof of Honest Work

On request, we can share several recent tracking numbers (links to tracking services) so you can verify that we fulfil obligations and customers receive their parcels.

We do not publish tracking numbers publicly out of respect for client privacy. We provide them 1:1 via Telegram/WhatsApp/email and can attach delivery status screenshots if needed.

FAQ

Where do you deliver?

We deliver only to the EU countries listed on this page. No worldwide shipping. For the UK there is no official guarantee, yet 99.9% of shipments arrive successfully and many clients place repeat orders.

What if my parcel doesn’t arrive?

Contact us — we’ll check the tracking and open a carrier investigation. If it’s lost or customs-held, we’ll arrange a free reshipment.

Can I see proof of successful deliveries?

Yes. We can share several recent tracking numbers privately (Telegram/WhatsApp/email) and provide screenshots of delivery statuses if needed.

Are payments secure? Why no direct bank details?

Payments are processed via secure gateways (SEPA / Crypto). For safety we don’t share direct bank credentials and we don’t store client payment data.