Privacy Policy
This Privacy Policy explains how SteroidsEU collects, uses, and protects your personal data when you visit our website and place orders through our platform. We are committed to ensuring your privacy is protected and that your personal information is handled with care and responsibility.
1. Information We Collect
When you visit our website or place an order, we may collect the following information:
- Full name
- Contact details (email address, phone number)
- Billing and shipping address
- Order details and payment method
- IP address and browser information (for security and analytics)
2. How We Use Your Information
We use your information for the following purposes:
- To process and ship your orders
- To send order confirmation and payment instructions
- To provide customer support
- To improve our services and website experience
- To comply with legal obligations (e.g., recordkeeping)
3. Data Security
We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. All payment transactions are handled through secure and encrypted channels. We do not store sensitive payment details such as credit card or crypto wallet information.
4. Sharing Your Information
We do not sell, rent, or trade your personal data to third parties. We may share necessary information only with:
- Trusted courier and logistics partners (for delivery purposes)
- Payment service providers (to process payments securely)
- Legal authorities if required by applicable law
5. Cookies and Analytics
Our website uses cookies to enhance your browsing experience and help us understand how users interact with our content. You can disable cookies in your browser settings if you prefer not to allow this.
6. Your Rights Under GDPR
If you are located in the European Union, you have the right to:
- Access, correct, or delete your personal data
- Withdraw consent to data processing
- Request a copy of the data we hold about you
- File a complaint with your national data protection authority
7. Data Retention
We retain personal data only as long as necessary for the purposes described above, or as required by applicable law.
8. Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will always be available on this page with the effective date clearly stated.
9. Contact Us
If you have any questions about this Privacy Policy or how your data is handled, please contact us at:
SteroidsEU Support
Email: [email protected]